Comments on: All About The Money vs All About The Client

By: paulcastain

paulcastain — Wed, 09 May 2012 15:39:00 +0000

“You won’t get many referrals by treating your customers as a piggy bank.”
We need to print this out and keep it front and center . . . well said my friend!

Thank you!

By: paulcastain

paulcastain — Wed, 09 May 2012 15:38:00 +0000

Well stated Jess . . . here’s to falling in love and the ultimate destination of “til death do we us part” status with our customers!

Thanks for sharing your valuable thoughts!

By: Mr. Anonymous

Mr. Anonymous — Fri, 04 May 2012 20:45:00 +0000

Sorry to say it but I have to admit to being a sales hoe myself. I’m with Marc on this one. When you completely separate the hunting and farming roles you encourage this sort of behavior. I can say for myself and many other in sales that you learn to play the game to make the money. Often the game is all about bringing customers in rather than closing the back door and keeping them in. This results in unhappy customers and more attrition for the company. The only person it helps is the sales rep, but even then it is short lived. You won’t get many referrals by treating your customers as a piggy bank.

By: Jess Robinson

Jess Robinson — Fri, 04 May 2012 17:36:00 +0000

I can best answer by telling you what happens when the opposite of Money Ho Syndrome occurs. I’ll fall in love (figuratively). The company who looks after my needs and not my wallet will have my undying, Lassie-esque loyalty.

Great reminder, Paul. It’s all about the long haul. And a fantastic weekend to you.

By: paulcastain

paulcastain — Fri, 04 May 2012 16:43:00 +0000

So true Bruce.

I think this is wrong on any level but the thing that made this worse is that the person owns the business.

How freakin crazy is that?

Thanks for stopping by and have a great weekend!

By: paulcastain

paulcastain — Fri, 04 May 2012 16:42:00 +0000

Thank YOU Debbie!

By: paulcastain

paulcastain — Fri, 04 May 2012 16:42:00 +0000

I’m glad someone appreciates my crazy sense of humor Francois

Thanks for stopping by and taking the time to comment!

By: Bruce Zimmerman

Bruce Zimmerman — Fri, 04 May 2012 14:57:00 +0000

Jedi-Master, Another thought provoking post. Unfortunately, for far too many companies and their sales reps it’s all about the deal. Get it done and move on. What ever happened to the “Professional” part of Sales Professional? I guess it depends on who the Dude/Dudette is!

Here’s hoping you have a ROCK’n Friday!

By: Francois Steyn

Francois Steyn — Fri, 04 May 2012 14:39:00 +0000

“with our prospects but the problem with many is that they promise marriage when all they really want is the business equivalent of a “friend with benefits”” – Ha ha ha, you couldn’t have described it better!

By: Dknoedler

Dknoedler — Fri, 04 May 2012 12:46:00 +0000

Wow — the line “never get ideas on how I could use their service . . . ” what a “dah” moment. Talk about how we can be helpful–it’s right in front of us. Thanks Paul and have a great weekend!