Sales Discussions That Need To Disappear in 2012

by Paul Castain on January 4, 2012

There seems to be an awful lot of unnecessary debate these days.

It’s happening in the sales bull pens!

It’s happening on social networking platforms!

It happening on blogs!

Here are two of them that I find useless!

The first is this whole definition of a “cold call”

I’ve seen this one go round and round and round (and get this) round. Here’s the best part of that discussion . . . in the time we all get done posturing and possibly never agreeing . . . I could have made at least 10 calls by someone’s definition.

Don’t get me wrong. I think its cool when sales people and sales gurus want to get philosophical. I’d just rather put my energy someplace else.

Like . . .

Let’s all have an intelligent conversation about how to capture the attention of a prospect who has way too many distractions.

Let’s talk about how we can ask questions that get our prospects emotionally charged and off the fence of indifference.

Heck, I’d even consider a “Rhode Island it’s neither a road nor an island!” debate!

I commented on someone’s blog the other day and then someone else comes along and feels the need to correct the author of the blog on his definition of a “cold call” I quickly unsubscribed from the comments and exited with a “Peter Griffin-like” sigh.

I’ll stop right there because you get the point.

Next up. . .

This Cold Call vs Social Networking Disaster!

My answer has been the same since I first started with social networking 3 years ago

“I reject the question!”

Why in the heck do I have to choose?

In order to survive and even (dare I say) thrive I need to do both and a well balanced sales mix of traditional networking, email, snail mail, creative things, get referrals, drop offs etc

The thing that troubles me about this debate is that many times it comes from people who know zilch about social networking.

Paul turns on the “Irony” button in 3,2,1 . . .

I’ve even come across a few people denouncing social networking and labeling it a waste of time but . . .

They are dispensing this advice via a social networking platform.

I shall channel the immortal Jeff Spicoli on this one and simply respond with . . .

“YOU DIIIIIICK!”

The other thing about this, that aggravates me, is that in 99% of these instances, you usually have someone who tried social networking for like 15 minutes and called it a waste!

That would be like someone making 3 phone calls and saying prospecting sucks!

Here’s the thing and before I tell it to you, I would love for you to print this out, then underline the heck out of it because its really freakin important!

It doesn’t matter that there are people saying social networking sucks

It doesn’t matter that I disrespectfully disagree

I doesn’t matter that people think the phone sucks

It doesn’t matter that I disrespectfully disagree with that too

It doesn’t even matter if you agree or disagree with all of this stuff!

The thing that matters, is that you and I show up where our prospect, clients or if you prefer “audience” shows up! Why?

Because they truly don’t care if you and I get it . . . they care that we go where THEY want us to go.

I mean how pompous would it be for us to think our clients are wondering if they should show up somewhere based on the preference of the sales dude/dudette?

We need to own that one gang!

Everyone has their own preferred venue of communication.

Think about it . . . I bet you know some people that you’ll only get via email, others phone, some people have to have a meeting for everything etc etc

If you cling to any one venue of communication . . . congratulations . . . you’ve limited your opportunities!

Any who, I’ve said enough . . . going to go grab a decaf!

Did you know that I authored a 90 page social networking E-Book? Check it out for yourself here!

  • Bryan

    I’ve just started following you, Paul. And I have to say, I like your take!
    Too often we spend to much time talking/arguing about what is the best way to reach our clientele. I find it’s a waste of energy! Brainstorming is great, but you have to but that energy into doing something about it, even if it’s in trial and error! If you can use different tools then others better or differently and they work, then keep on keeping on! 
    Bryan

  • http://yoursalesplaybook.com paulcastain

    So true Bryan and thank you for the kind words!

    Happy New Year to you!

  • http://damianthompson.com Damian Thompson

    In paragraph 4, sentence 3 you made this mistake…

    I am kidding. 

    Go make a cold/warm/social/referral call already!

  • http://yoursalesplaybook.com paulcastain

    Appeove

  • http://twitter.com/bvgroningen Bart van Groningen

    Amen to that Paul, who was it that said: “Do the thing and you have the power”. Stop debating, start acting, got to make a call

  • http://yoursalesplaybook.com paulcastain

    Thanks Bart!

  • Lorne

    Great post Paul…. decaf? I am a little afraid of what fully caffeinated would look like, but part of me thinks it would be fun too.

    I 100% agree. I track where all of my sales come from and I use a mix of phone, social media, Direct mail,  lots of live networking and there is no specific thing that gets me the most customers. Why would anyone limit their reach by excluding channels?

    Go where the customers are = get more customers…. Simple, right?

    Have a good one Paul

  • http://yoursalesplaybook.com paulcastain

    I’m a big fan of the “sales mix” Lorne and totally agree with what you said about  ”Go where the customers are = get more customers” 

    I think it limits us when we let our beliefs about any type of communication venue play in to the equation. 

    Our prospects and clients simply don’t care what we like . . . they are too busy showing up and communicating where they want to!

    Thanks for stopping by Lorne! 

  • Jabba

    You have said it all boss. I have noticed that some forums where brothers in production speak, it gets to be a bit confrontational and abrasive sometimes which causes me to value your forums highly as you yourself being kind giving and professionally diplomatic do not have those kind of situations in your group/threads/Social Media Postings. And yes, let us use all resources we care to in the accomplishment of our Sales Quest. When we are big of heart and big in our dreams and plannings and big in their execution we will be BIG in their fullfillment!

  • Dusty Meehan

    RIGHT ON, Paul! Agree on ALL fronts! Some people really do like to argue. I think it’s an attempt to press another’s “fear button” so they feel superior. It takes an open-minded, skillful and efficent sales and social marketer to be able to do it ALL EFFECTIVELY! What an exciting time to be in this business!

  • Traci Walters

    You are so freaking funny. Oh, and smart too.

  • Anonymous

    Thanks for kicking my butt in this one, Paul. I have the tendency to philosophize everything. I’ve contributed to the cold call definition debate and, admittedly, it’s stupid. Customers don’t care about philosophy–they care about results. The labels we use are irrelevant. Let’s get stuff done!

  • http://yoursalesplaybook.com paulcastain

    I’ve done it too Doug!

    Thanks for stopping by and have a great weekend!

  • http://yoursalesplaybook.com paulcastain

    Mighty cool of you to say that Traci . . . Thank you and happy new year to you my friend!

  • http://yoursalesplaybook.com paulcastain

    Thanks Dusty and I couldn’t agree more about this being an exciting time to be in business!

  • Pingback: Thinking Beyond The Cold Calling Debate — Paul Castain's Sales Playbook

Previous post:

Next post: