Should A Sales Rep Be Judged Solely On Their Numbers?

by Paul Castain on February 7, 2014

What would you do if you had a sales rep reporting to you that . . .

Was at or slightly above quota but . . .

You constantly receive complaints from other teammates specifically on how difficult they are to work with.

They try to blow off sales meetings even though they never participate because they’re too busy checking emails.

They never bring in new clients and have become more of an “order taker” with their existing accounts.

They are difficult, uncooperative and on a good day, a bit of a dick.

You’ve tried to address these things with the rep but they get defensive and won’t respond to your direction.

Please tell us what you would do . . .

Would you give this person the boot (or at least begin the process of affixing your boot to their ass) or should a sales rep be judged solely by the numbers?

Please scroll down and weigh in with your thoughts.

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