A Note To Sales Leaders

Posted November 8, 2012

Forgive me for being blunt but here goes . . . When was the last time you took the time to get better at your craft? And just out of curiosity, why wouldn’t you take the time (if you aren’t already) to get better? If you’re like most people, you might feel you don’t need … continue reading »

Valuing Valuable

Posted October 26, 2011

Many years ago, I made a huge mistake,  with one my teammates who reported to me. I never saw the value he brought to both the team and our enterprise. The “didn’t see” part came as a result of not looking . . .  not because of an absence of value. Truth be told . … continue reading »

Howard Schultz & The Transformational Memo

Posted April 3, 2011

There was an interesting article in last month’s Success Magazine on how Howard Schultz, had to rebuild the Starbucks brand. One of the things he did was just brilliant and cost him nothing but a little sweat and lots of transparency! He created a series of internal memos he called “transformational memos” to instill confidence … continue reading »

You're Too High Dude!

Posted October 26, 2010

With a title like that, I’m itching for a random drug test at work tomorrow but what the heck. Here are some situations where you might just be Too High! 1)    Too High With Regard To Decision Makers: From Day 1 in sales, we were taught that we should start with the highest level of … continue reading »

Paul Castain
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