• Marc Zazeela

    Great ideas, Uncle Paul. Sincere thanks is one of the ways we can use to really stand out from the crowd. I think one of the best ways  is to do it when they are not expecting it and when other service/providers may not. 

    Certainly, holidays are a good time, but why wait until then? How about sending a card/gift card, cookies, etc., on a regular Monday morning? Lots of folks don’t look forward to Mondays so a nice surprise, on a Monday morning, might be just the thing to help them begin their week.

    Cheers,
    Marc

  • http://yoursalesplaybook.com paulcastain

    That’s a fantastic approach Marc . . . A surprise “just because” “thank you”.

    I think these are the best types of “thank you’s” and they brighten mucho days in the process!

    Thanks for stopping by and sharing your thoughts!

  • Bernadette

    Good morning Paul….I am based in the Philadelphia area and have clients across the country–I like to say “thank you” by sending a Philadelphia Cheese Steak package – clients love them and I know they are smiling all the home from the office in anticipation!  I think sending something personal from your neck of the woods is always appreciated….

    Have a great day!

  • Nancy L Obrien

    I think just by mentioning their creative ways you have acknowledged Paul’s and Neil’s thank you ideas/actions with your own thank you…just not actually saying the words. As you have said, people love to hear their own names and the attention you bring to them! Now, of course-you have piqued my curiosity about them and I will have to search them out…giving them free advertising as well. Well done embedding thank yous, acknowledging ideas, mentioning names, creating interest…all in a meaningful way. Thank yous like this one seem more sincere and respectful, because there ours time and thought behind it…

    So thank you Paul for once again showing by example!

  • http://yoursalesplaybook.com paulcastain

    Wow Bernadette . . . you might have a bunch of sales playbook folks lining up to become your client after that kind of “Thank You”

    Well done!

    Thank you so much for sharing your “Thank You” with us!

  • Hannah Beasley

    I’m with you on the “local” flair. We’re in Kentucky & love to send bourbon balls – they are always a HUGE hit!

  • Anonymous

    Paul – nice post and good timing..we just gave a new client a free Mobile Website as a way of saying thank you for talking about us and promoting our company on their social media.  He is beside himself and has come back and thanked me at least 4 times in the last 2 weeks as well as a great FB Post on his Fan Page today.

  • Dbjorgensen

    This doesn’t have to stop with clients. My local rental car company takes VERY good care of me. Between Thanksgiving and Christmas I sent a few pizzas there way as a thank you.

  • Mike Cooper

    Hi Paul ~

    I send out a lot of thank you cards. Since not too many people get snail mail, some of the cards are still pinned to the cork boards…

    Saturday, a client had an open house. I downloaded a cool photo off their facebook page and scanned in their color ad from the paper. Put each photo in a nice frame and dropped them off as a ‘thank you’ and ‘congratulations.’  Bigger hit than I thought. Got several hugs and a commitment to extend the project.

    Hope your February is off to a smokin’ start and Happy Valentine’s Day.

    Coop

  • Mike Cooper

    Hi Paul ~

    I send out a lot of thank you cards. Since not too many people get snail mail, some of the cards are still pinned to the cork boards…

    Saturday, a client had an open house. I downloaded a cool photo off their facebook page and scanned in their color ad from the paper. Put each photo in a nice frame and dropped them off as a ‘thank you’ and ‘congratulations.’  Bigger hit than I thought. Got several hugs and a commitment to extend the project.

    Hope your February is off to a smokin’ start and Happy Valentine’s Day.

    Coop

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