Your Biggest Competitor Is “Everything Else”

by Paul Castain on April 16, 2012

So let me get the easy stuff out of the way first . . .

Your biggest competitor isn’t the other guy/girl dude/dudette or company up the street doing what you do.

Its much bigger!

Its much deadlier and . . .

It’s a silent killer in that most people fail to properly acknowledge its existence.

Your biggest competitor is everything else . . .

competing for the attention of your crazy busy prospects and customers!

Things like all those phone calls, emails they send and receive, dealing with their internal customers, external customers.

All the interruptions they face daily (Wendy Cole from Time Magazine says we are interrupted 7 times per hour)

All the advertising messages they are exposed to (FastCompany Magazine says we are exposed to over 3,000 of them daily)

How about a workload that due to downsizing is now the equivalent of the work of at least another person?

And just to make it interesting . . . the pace is getting faster and faster!

I could go on and on but here’s what it all means

1)    As much as I wish people had more than enough time to have us on the brain, they don’t. From the moment we hang up a phone with them, leave their office or get our product in their hands . . . there’s lots of things showing up to compete for their attention!

2)    As much as we’d like to think they are completely focused on us and our message when we are communicating with them, there are other things competing for their attention. In other words . . . there’s a really good chance that when you’re talking with someone, they’re having an “outer body experience” in that they are mentally someplace else!

If you acknowledge this premise that our prospects and clients have many things competing for their attention . . . What’s your plan to be more memorable, more compelling and to keep them engaged?

A great question to reflect on today and an even better question to pose in your next sales meeting.

Meanwhile, this is a big part of our focus on our Presenting Your Solutions With Impact webinar series kicking off this Wednesday. Details can be found here. Can’t make it? No worries, we’re recording it!

  • Barndaniel

    Yep! There is a discipline that says to be effective one must be interesting. Enough that you “take them out of their world” for them to successfully work with you. You are a master of that I feel!

  • http://yoursalesplaybook.com paulcastain

    Very nice of you to say that Daniel!
    Thank you!

  • JJ

    Sometimes it’s my everything else that is the road block as well. I need to make sales calls, and I am feeling overwhelmed …work days are long and that would be ok, but it means I am barely juggling everything else.I have met my targets, but my boss just upped them to “a new challenge”. In the back of my mind, my daughter’s school needs a contract signed, money dropped off, she has events for violin, choir, and a girls scout awards ceremony (complete with full day work shop), soccer is this weekend – we just got the schedule – the game conflicts with other scheduled events and if my daughter isn’t there they won’t have enough people to play, there was a death in the family and I am feeling guilty that I live far away, laundry is piling up, I haven’t vacuumed and I woke up with the beginnings of a migraine – sensitivity to stress? Sensitivity to allergens? Do I just pack it in and take a day off? …but a day off will cost me, it’s a day not spent in the sales process etc. At such times, I wonder what I sound like on the phone? I of course won’t aim for “sales person with a lot of baggage”, but I’m not rock solid sales person today. 

  • http://twitter.com/OTDavies Owen Davies

    “Wendy Cole from Time Magazine says we are interrupted 7 times per hour” I wish I was only interrupted seven times an hour haha.

  • http://twitter.com/elizonthego elizabeth traub

    Very good question to ponder today. Thanks, Elizabeth (do charm and wit count for anything? :)

  • http://yoursalesplaybook.com paulcastain

    Me too Owen!

    A belated “Thank you” for taking the time to share your thoughts!

  • http://yoursalesplaybook.com paulcastain

    They sure do Elizabeth :)

    Thanks!

  • http://yoursalesplaybook.com paulcastain

    My wife and I sure have had plenty of those days JJ . . . no fun to say the least.

    I wish I had an easy answer . . . I don’t with the exception of trying your best to get some “You” time in the bank first at the start of every day (even if it means getting up a few minutes earlier) I found that once I started doing that (even if I only got 5 minutes of “Paul time” in the bank first, it made a difference for me)

    This unfortunately is the landscape that not only you and I have to navigate through, its the same landscape our clients and prospects have to manage as well.

    The gold star goes to those who understand that with their clients and take steps to become more memorable.

    And yes, its totally an easier said than done type of situation.

    Meanwhile, I hope you are enjoying this awesome weekend!

    Thanks for sharing your thoughts JJ and do reach out to me at paul@yoursalesplaybook.com if you need to brainstorm your situation a bit more!

  • JJ

    Wow, Paul you gave me quite a bit in that response, thanks for taking the time to do that. “Me time”, LOL, what a novel idea, and yes, I think you’re right, it will help. Best to refocus and recharge a bit to be able to tackle the rest. I need to refuel, thanks for pointing it out. That hit me like an “aha moment”, and I found myself chuckling, how could I not realize that? Oh ya, I’m knee deep in it and sinking. :) Thanks for the lifeline.

    It was also nice just to hear the “I’ve been there too”, sometimes just hearing that from someone else, helps immensely.

    The offer to email you directly for more brainstorming just put your response over the top. Thanks for caring. I’m going to keep that for “in case of emergency”. Thanks for connecting.  JJ

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