Paul Castain's Blog

The MANY Things That Inspire Phone Objections

Posted May 9, 2018

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When it comes to phone objections, we focus way too much on the symptoms and NOT the cause.

The symptoms being the actual objections and the cause, well that’s what I want to talk to you about today.

There are many things that increase the probability of a phone objection, here’s a partial list to help you raise your awareness;

You Have An AMAZING “TOURNIQUET” But You’re Calling Someone Who DOESN’T Have The Same URGENCY As Someone Who Is “Bleeding”!

You DIDN’T Give Them A Good Enough Reason To Hear You Out And/Or Meet With You

You Failed To Capture Their Interest

You Failed To Take Control Of The Call

You Took Too Much Control Of The Call Making Them Feel Subservient 

You Said The Right Things But Your Delivery Sucked

You Came Across As Nervous And They (Subconsciously) Equated That With A Lack Of Confidence

You Hit Them With A “Pitch” Instead Of Creating A Dialogue 

They Just Aren’t Familiar Enough With YOU and Your Company

You’ve Become A Pain In Their Ass With The Amount Of Calls, Emails Etc

They’re Simply Predisposed To Initially Reject People Trying To Sell Them Something

I want to explain this one a bit.

Most people are predisposed to be hesitant with sales reps, hence the “I’m just looking” when we are actually going to the store to buy something. We want to step back and proceed cautiously.

On a similar note, it might not be a trust thing, it might be a time thing, in that it’s just easier to use some knee-jerk objection to get a rep off their phone.

So there you have it . . .

A partial list of things that inspire objections.

Remember . . .

The best way to handle an objection is to;

Avoid getting one in the first place!

SUPER IMPORTANT . . .

We discuss how to make your prospecting objection resistant in our Prospect Like A Pro download.

Have you downloaded it yet?

Better do it soon because its only available until May 17th.

  • 30 ways to find potential clients who have a higher probability of needing what you sell TODAY.
  • How to research quickly and efficiently so it doesn’t become your life’s work.
  • 33 ways to approach a potential client.
  • 3 ways to dramatically increase the probability of someone taking your call instead of letting it go to voicemail.
  • Creating a prospecting cadence that maximizes exposure, while limiting something experts refer to as “Becoming a pain in the ass”.
  • 15 email templates that get opened, read and responded to.
  • How to embrace a “gatekeeper” as a partner vs some cranky keeper of the gate!
  • How to craft an objection resistant dialogue that gets their attention from “Hello”. I’m also going to send you a template you can IMMEDIATELY apply.
  • 12 ways to proactively prevent skepticism, doubt, resistance and I might as well say it, OBJECTIONS!
  • A 3 step formula for responding to 95% of the objections you get on a regular basis.
  • 3 really cool tactics to use when someone asks you to send them information.
  • 4 types of voice mails that will capture the recipient’s attention. I’m also going to send you the templates.

Go At Your Own Pace

Since this is a download, there aren’t any set times you need to show up for class. View it at your leisure and go at your own pace. I won’t tell anyone!

Here’s What You’ll Get . . .

(2) 90 minute sessions with over 75 ideas to dramatically improve your prospecting efforts!

(2) Sets of worksheets (one for each session)

15 email templates

1 opening statement template

4 voicemail templates

Email access to me to answer any course related questions

What’s The Investment?

$199

Click HERE  to download it NOW!

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Please email me if you’d like to discuss customizing this program for your sales team paul@yoursalesplaybook.com

Paul Castain
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