Paul Castain's Blog

The 9 Most Annoying Email Phrases (And Several More You Should Avoid Altogether)

Posted May 11, 2022

Adobe surveyed 1,000 white collar workers to learn more about email habits, trends, and phrases that annoy the hell out of the recipient.

Here’s a list of the phrases ranked from most annoying to least annoying.

“Not sure if you saw my last email”

“Per my last email”

“Per our conversation”

“Any updates on this?”

“Sorry for the double email”

“Please advise”

“As previously stated”

“As discussed”

“Re-attaching for your convenience”

That’s what 1,000 people had to say according to Adobe but;

I would add a few to that list;

“We’re a full service”

“We’re a one source”

“We offer end to end”

“Wanted to give this email a bump to the top of your inbox” and then forwarding the same email that didn’t get you a response last time.

“Haven’t heard back from you, were you abducted by aliens?” This one is tired as sh*t and lost its appeal about a decade ago and yet people still use it.

“Just left you a voicemail” Really? Decision makers don’t know how to operate their voicemail? Nice way to annoy the f*ck out of someone two times within a few minutes.

Beginning an email with “My name is”. Last time I checked, there’s this cool feature called the “From” line on an email. There’s also this crazy thing called a signature line where your name also appears.

“Studies have shown that _________” What studies? Kind of sounds like you’re fabricating something to sound like a fact.

Any type of claim that you aren’t backing up with EVIDENCE.

Any subject line that you get sneaky and put an “RE” or an “FWD” in front of to give the illusion that you’ve interacted before.

I’m sure we could add a few more to the list.

Assignment: Ask some of the decision makers at your company (and your clients too) about the email phrases that get under their skin.

Make a note to self to avoid those phrases!

Would you like some fresh sales ideas?

Here’s a resource that can help you with your prospecting, closing and account development efforts.

Here’s what the program looks like;

Session 1 How To REALLY Get A Decision Maker’s Attention

  • The one phrase that will immediately set you apart from your competitors.
  • How to dramatically increase the probability of a decision maker taking your call. Did you ever wish there was a way to get someone to actually pick up their phone? Here you go!
  • 5 email tactics your peers are using to stand out.
  • BONUS PDF: 10 email subject lines that lead to MORE opens and MORE responses.
  • How to leverage “summer messaging” to stand out.
  • 15 ways your peers are using creativity to get in the door. BONUS PDF with 20+ additional ways you can use creativity to capture a decision maker’s attention.

Session 2 Multi-Channel Prospecting. 

  • 4 LinkedIn tactics EVERY sales rep should leverage.
  • 2 ways to create WARM Calls instead of cold calls.
  • 2 referral sources you’ve completely neglected.
  • 5 ways to use snail mail to set yourself apart.
  • 2 email tactics that generate appointments.
  • BONUS: 50 cold email templates.
  • 5 ways to use a “reverse call to action” to create interest.
  • How to devise a “3 touch mini campaign” and a multi-channel prospecting cadence.

Session 3 Maximizing Account Potential

  • The one mistake that hurts your clients and your paycheck!
  • A 3 step questioning technique that helps safeguard your accounts, generate more opportunities, testimonials, and referrals.
  • How to get the inside track on new opportunities.
  • How to get access to additional stakeholders WITHOUT offending your contact.
  • How to expand to other locations, divisions, etc.
  • How to add value via ideas, surprises, and resources.
  • BONUS PDF: A stay in touch cadence to help you stay “top of mind” with your clients.

Session 4 Expediting Your Deals

  • How to take immediate control of your deals WITHOUT being controlling or manipulative. BONUS PDF: How To Take Immediate Control Of Your Prospect Meetings.
  • 8 ways to safeguard your deals and keep them moving forward.
  • How to leverage the “theme and variation” tactic.
  • How to preempt and respond to obstacles, stalls, and objections.
  • 3 tactics to use if you feel you’ve been “ghosted”.
  • BONUS PDF: 100 sample questions to ask your prospects.

When?

You’ll get immediate access. View at your leisure.

Where?

Your computer screen.

What’s Included?

(4) 60 minute pre-recorded sessions with over 75 actionable tips

Worksheets

50 email Templates

5 Bonus PDFs

(4) Assignments and individualized feedback from Paul Castain

Access to secret resource page with additional PDFs, articles, etc.

Email access to Paul Castain to answer any questions related to the course material

How Much?

$375. 

Please click HERE to gain access.

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Paul Castain, Founder & CEO
paul@yoursalesplaybook.com

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