Paul Castain's Blog

11 thoughts on “The “Thank You” Challenge!

  1. Great ideas, Uncle Paul. Sincere thanks is one of the ways we can use to really stand out from the crowd. I think one of the best ways  is to do it when they are not expecting it and when other service/providers may not. 

    Certainly, holidays are a good time, but why wait until then? How about sending a card/gift card, cookies, etc., on a regular Monday morning? Lots of folks don’t look forward to Mondays so a nice surprise, on a Monday morning, might be just the thing to help them begin their week.

    Cheers,
    Marc

    1. That’s a fantastic approach Marc . . . A surprise “just because” “thank you”.

      I think these are the best types of “thank you’s” and they brighten mucho days in the process!

      Thanks for stopping by and sharing your thoughts!

  2. Good morning Paul….I am based in the Philadelphia area and have clients across the country–I like to say “thank you” by sending a Philadelphia Cheese Steak package – clients love them and I know they are smiling all the home from the office in anticipation!  I think sending something personal from your neck of the woods is always appreciated….

    Have a great day!

    1. Wow Bernadette . . . you might have a bunch of sales playbook folks lining up to become your client after that kind of “Thank You”

      Well done!

      Thank you so much for sharing your “Thank You” with us!

      1. I’m with you on the “local” flair. We’re in Kentucky & love to send bourbon balls – they are always a HUGE hit!

  3. I think just by mentioning their creative ways you have acknowledged Paul’s and Neil’s thank you ideas/actions with your own thank you…just not actually saying the words. As you have said, people love to hear their own names and the attention you bring to them! Now, of course-you have piqued my curiosity about them and I will have to search them out…giving them free advertising as well. Well done embedding thank yous, acknowledging ideas, mentioning names, creating interest…all in a meaningful way. Thank yous like this one seem more sincere and respectful, because there ours time and thought behind it…

    So thank you Paul for once again showing by example!

  4. Paul – nice post and good timing..we just gave a new client a free Mobile Website as a way of saying thank you for talking about us and promoting our company on their social media.  He is beside himself and has come back and thanked me at least 4 times in the last 2 weeks as well as a great FB Post on his Fan Page today.

  5. This doesn’t have to stop with clients. My local rental car company takes VERY good care of me. Between Thanksgiving and Christmas I sent a few pizzas there way as a thank you.

  6. Hi Paul ~

    I send out a lot of thank you cards. Since not too many people get snail mail, some of the cards are still pinned to the cork boards…

    Saturday, a client had an open house. I downloaded a cool photo off their facebook page and scanned in their color ad from the paper. Put each photo in a nice frame and dropped them off as a ‘thank you’ and ‘congratulations.’  Bigger hit than I thought. Got several hugs and a commitment to extend the project.

    Hope your February is off to a smokin’ start and Happy Valentine’s Day.

    Coop

  7. Hi Paul ~

    I send out a lot of thank you cards. Since not too many people get snail mail, some of the cards are still pinned to the cork boards…

    Saturday, a client had an open house. I downloaded a cool photo off their facebook page and scanned in their color ad from the paper. Put each photo in a nice frame and dropped them off as a ‘thank you’ and ‘congratulations.’  Bigger hit than I thought. Got several hugs and a commitment to extend the project.

    Hope your February is off to a smokin’ start and Happy Valentine’s Day.

    Coop

Comments are closed.

Do NOT follow this link or you will be banned from the site!
SIGN UP FOR OUR FREE TIPS
… and never miss a beat!
Your Information will never be shared with any third party.
Could Your Sales Use A Little LOVE?
LOOKING FOR ANSWERS?
Ready To Hunt For New Business Differently?
It's Time To Bring Prospecting Into The 21st Century!
Not really! Fries are bad for you but my FREE sales tips are actually quite good for you! Join 90,000 of your peers when you subscribe below!
Free Fries!
JOIN US NOW
Join 90,000 of your peers when you sign up for my FREE sales tips!
Your Information will never be shared with any third party.
Not really but my FREE sales tips are just as tasty! So hit that subscribe button and I'll send you some FREE cold email templates!
Free Fries!

Company Contact Information

Castain Training Systems
(631) 455-2455
Paul Castain, Founder & CEO
paul@yoursalesplaybook.com

Copyright Information

© 2025 Castain Training Systems
All rights reserved.

Website Design by VanHove Design