Paul Castain's Blog

When A Prospect Wants References

Posted November 3, 2017

This time of year, I have numerous conversations with companies looking to hire a speaker for their sales kick off meetings in January.

As part of the selection process, many people ask for references.

This next phrase might shock you so lets make a pinkie promise that you’ll continue reading so you get the full context.

I won’t share references until the RIGHT time

Sounds kind of dickish, right?

Maybe, but stay with me.

Truth be told, I have stellar references, I mean who’s going to give someone a crappy reference?

I have nothing to hide, in fact, I’m one of the few people in my space who has the balls to use full names in the testimonials on my website but;

When it comes to references, you’re not getting them until we’re BOTH ready to make the decision, NOT at the fact finding stage.

Note: Did you notice how I said “We’re both ready to make the decision”? That’s a reminder to you that YOU also get to decide if your prospect is a good fit. Decisions work both ways.

So why won’t I provide references until we’re all ready to make a decision?

Because its disrespectful of my client’s time, to receive a bunch of calls from people who are just gathering facts, and who AREN’T ready to make a decision.

I’m not a fan of interrupting someone’s day until it’s absolutely necessary!

It’s also not a good use of your time if you’re not at the decision stage and;

Quite selfishly, its not a good use of my time.

How would that be a poor use of my time when all I have to do is email you a word doc?

Because there’s more to it than that.

I’m going to reach out to my references first, and;

a)  Give them a courtesy call to let them know they’re getting a call.

b) Make sure its still OK.

Time out! And while my client might still love the work I’m doing for them, they might be at a point where they just don’t want to be bothered with these reference calls.

Note: (and feel free to say “duh”) This is why I have a master list of about 25 people who have agreed to serve as references. Otherwise, if I only have the standard three, those three are going to get sick of the calls at some point.

I also think it sends a message to the reference if they’re always getting calls;

Am I this guy’s only reference?

Probably not the best impression to make on your client, no?

One more thing . . .

Like anything else in sales (and in life) its all in how you communicate the message.

Communicate it the right way, and you not only respect everyone’s time, you;

Gently set barriers and meet “conditions” with a few subtle conditions of your own.

Sales is a two way street, a “courtship” of equals.

Call me crazy, but its that type of courtship that typically leads to a much better marriage!

How To Dominate In A Competitive Marketplace

Come join us for our How To Close MORE Deals webinar on Thursday, November 16, 2017, at 11:30 am EST.

Here’s what you’ll discover by joining us;

  • How to get in front of prospects who have a much higher degree of URGENCY to make a change NOW!
  • How to get the right people into your meetings.
  • How to disqualify your competitors from the running WITHOUT badmouthing them.
  • How to emotionally charge up your prospects so they have buy in for making a change NOW!
  • How to keep your prospect completely engaged between meetings, and your deal moving forward.
  • How to create a communication plan so you avoid any of that lame “Calling to check in” BS.
  • What to do when you prospect goes silent.
  • How to ask for the business without things “getting weird”

Here’s what you’ll get;

(1) 90 minute webinar with a sh*tton of actionable ideas and tactics

Worksheets

Webinar Replay (Sent later that day)

Email access to Paul Castain to answer any webinar related questions, bounce a webinar related idea around etc.

How Much?

$99

Please click HERE or the button below to reserve your spot and;

Get MORE of your deals across the finish line!

register-now-nov-3

 

Paul Castain
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