A sales trainer walks into a room of sales reps and asks them how they build rapport and guess how they respond? “I generally look around my prospect’s office to see what they are interested in and make conversation based on what I see” You saw that one coming right? Do you think that approach … continue reading »
A sales trainer walks into a room of sales reps and asks them how they build rapport and guess how they respond? “I generally look around my prospect’s office to see what they are interested in and make conversation based on what I see” You saw that one coming right? Do you think that approach … continue reading »
Many years ago, when I (as Billy Joel once said) wore a younger man’s clothes, I would visit my client “Lucille”. “Lucille” was the Purchasing agent at a small company located just a few minutes away from my office. And speaking of office, Lucille’s office was rather small and she shared it with a woman … continue reading »
It’s time to cover one of the most misunderstood ingredients in the sales process . . . Rapport! I say “misunderstood” because while we all agree that people buy from people they like and trust, we tend to over simplify the process. Example: “I look around the prospect’s office for pictures, trophies etc and find … continue reading »
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