I just heard from yet another sales leader who is fed up with something that’s been happening in select bullpens around the world.
It’s called “The Friday Wind Down” and quite frankly, it’s a silent killer of sales teams!
There are many people, who mentally check out on Fridays. Some totally check out, others partially.
Some trash the entire day and kid themselves into thinking its better to do “admin stuff”.
They won’t pick up the phone or send emails because they’re convinced that their potential clients feel the same way.
Worse yet, they almost criticize others for thinking that Friday is an actual work day.
Others take extended lunches and have “an appointment”every Friday after 3:00!
Nancy P, a Sales Manager with a team of 14 reps didn’t find it amusing today!
She noticed several people doing a whole lotta nothing.
For the most part, the only noise in the sales room was compliments of the chit chat and one veteran who was telling the newbie he was wasting his time making calls on a Friday!
Nancy had fired a few friendly warning shots in the past, but today, she was done!
She called them into the conference room and told them that this stops today!
She reminded them that they are entitled to take vacation days and call in sick but other than that;
“During our business hours, I expect you to work”
She also reminded them that as much fun as it is to wind down, it was basically a 20% loss of productivity for the team.
The message was well received and as of an hour ago, the sales department was humming again.
Sales Reps: Fridays are work days and if you already subscribe to that belief, call out your coworkers who want to get others on the “Fridays are unproductive” kick.
Sales Leaders: Lay down the law like Nancy did! If they don’t want to jump on board; it might be time to hire new people in who “get it”!
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