Paul Castain's Blog

My Issue With Some Bag Carrying Sales Managers

Posted April 25, 2014

I’m a firm believer that everyone in an organization needs to be as Tom Peters has said “Close to the customer”

I’m a firm believer that the higher up one progresses in an organization, the more removed they can become from the “street level” because they’re hovering somewhere around 30,000 feet.

With this in mind . . .

There are many people who lead sales organizations who are also required to sell.

Again, this could be good but in many (actually too many) cases it’s pretty awful.

More often than not, this person is focused so much on acquiring and servicing external clients that they neglect the hell out of their internal ones.

They aren’t as quick as they should be in responding and supporting.

They don’t have the time to coach their reps.

They don’t have the time to help remove speed bumps (especially the internal ones) from the rep’s path.

They don’t have the time to host sales meetings and if they do, they typically don’t have the time to invest in preparing a damn good one.

I could go on and on and this is certainly not a dis to those who carry a bag and lead a team . . .

It’s more of a reality check for you to realize that . . .

If all you’re doing is selling and NOT leading . . .

You’re failing your internal clients and you are only a Sales Manager, VP Of Sales, Director of Sales etc in name only!

FYI . . .

If you are responsible for a team of sales reps, I hope you’ll consider my online sales leadership course.

There are 6 awesome (if I do say so myself) sessions waiting for you and we record each one so you can go at your own pace.

Please click here to check it out and to take the first step in taking your awesome leadership skills up a notch or 3!

Paul Castain
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