I remember many years ago, I had a situation in a meeting. The details aren’t important but the lesson is.

I went to my Father in law and asked for his advice and he told me that what I experienced was a typical situation that I’ll probably experience several times throughout my career. He encouraged me to think about how I’ll respond when that type of situation occurs again in another meeting.

In other words . . .

Stock Situations Require Stock Answers

Hold that thought while we tackle something unpleasant . . .

The Douchey Prospect

Have you given thought to how you would handle a prospect who is rude, demeaning and combative?

How about that prospect who keeps multitasking while your trying to meet with them? They’re answering the phone, checking their smartphone, typing on the computer etc. What do you do?

How about the prospect who stands you up?

How about the prospect who says things that are totally inappropriate or asks you questions that cross the line?

Paul’s First Law of AWESOMENESS

Because you’re awesome, and represent an awesome company with awesome products/services, and deliver awesome service and help your clients become more awesome, you get some cool perks . . .

Law #1 You Get To Be Picky! Crappy courtships often lead to crappier marriages. Your job is to find the best way to get courtships back on track or find the quickest/most professional way to break it off so you can focus your attention on prospects . . .  worthy of your awesomeness!

Step 1 Know what’s “Out of Bounds” ahead of time. What are the things that you won’t tolerate, stand for and put up with?

Step 2 Create a rough blueprint of how you’ll handle it. I don’t care how quick or how witty you might think you are, you’ll always be that much better if you have a premeditated response in your repertoire!

Step 3 Handle it! Say what you’re going to say, do what you’re going to do and have the confidence to walk!

Here’s The Most Important Part

Whenever you encounter a good prospect who does bad things, always give thought to;

1) What put you in that situation in the first place. Was it something you said or did or perhaps something didn’t say or do?

2) Think about what you’ll do differently the next time you’re in a situation like that. Consider revising your playbook, make notes to self, and dedicate yourself to getting smarter each time.

Suggestion . . .

This might be a good topic to tackle in your next team meeting.

And Now It’s Your Turn!

What are some of the things that are “out of bounds” from your perspective? What’s your best advice for handling a prospect who crosses the line?

Mark Your Calendar!

On May 28th I’m going to show you how you can leverage your social network for greater opportunities.

Here’s what you’ll gain by joining us…

• How to immediately set yourself apart from the moment you connect!
• How you can dramatically increase your odds from the moment you connect!
• A detailed communication plan to help transition your connection from computer screen to “real time” (you know those ancient things like phone chats and face to face meetings?)
• A detailed plan on how you can become more valuable to your network and in turn create top of mind preference when they’re ready to buy.

Click here to learn more and to reserve your seat today!